frequently asked questions

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We have answers (well most of the times)

AGI Moneey is known as a leading Earnings on Demand platform that offers Advance Salary On-Demand, helping employees manage mid-month cash flow challenges and unexpected expenses. It is not categorized as a loan and does not involve any interest, debt, or paperwork—just advance access to earned income.

The platform functions by integrating with an organization’s attendance and payroll systems to determine real-time earned wages. Users can download the app, register with their employer-linked mobile number, confirm their profile, and start using the service after verifying KYC and bank details.

AGI Moneey is made available to employees of organizations that have partnered with the platform. Eligible users typically include on-roll employees, field staff, consultants, contingent workers, and temporary personnel.

Direct sign-up by individuals is not supported. The platform is exclusively accessible through employer partnerships.

The accessible amount depends on the policy set by the employer and the number of days worked. In many cases, users can access up to 100% of their earned wages.

Yes, multiple withdrawals are allowed as long as the total does not exceed the available earned salary. The minimum withdrawal amount is Rs. 1,000.

Funds are generally credited to the registered bank account within 60 seconds after the withdrawal request is made.

Repayment is managed automatically. The withdrawn amount is deducted from the user's salary by the employer at the end of the month and transferred to AGI Moneey. The remaining salary is credited to the employee’s account.

A transparent platform fee is applied per withdrawal and is shown upfront in the app. There are no hidden charges, interest rates, subscription fees, or penalties.

No interest is charged since AGI Moneey is not a loan or credit product.

There are no charges if no withdrawal is made. Users incur no cost for simply being enrolled.

Yes, the platform complies with RBI’s KYC regulations and adheres to DPDP, VAPT, labor laws, SOC-2, and ISO 27001 standards. Bank-grade encryption is used to safeguard all data.

No, using the service has no impact on credit scores, as it does not involve loans or credit bureau reporting.

Only the portion of salary already earned—based on attendance or days worked—is shown in the app. The data is updated in coordination with the employer’s payroll system.

The platform is designed to work directly with HR and payroll teams, enabling automated disbursement and repayment without disrupting existing workflows.

Basic implementation can be completed within 24 hours of signing an agreement. Custom integration may take between 3 to 10 working days.

Employees may suggest the platform to their HR or employer for consideration as a financial wellness benefit.

Any pending withdrawal is adjusted against the final salary. If necessary, AGI Moneey coordinates directly with the user to facilitate smooth settlement.

It is advised to contact customer support through the app or via email to update any account-related details such as a mobile number.

The platform supports improved employee satisfaction, reduces financial stress, enhances productivity, and aids in talent retention—offering these benefits at no cost to the employer.

Customer support is accessible through:

Phone: +91-

Email (Support): support@agimoneey.com

Email (Sales/HR Onboarding): contact@agimoneey.co.in

In-app chat (available 24×7)

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AGI Moneey - India's integrated Earnings on Demand platform.
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